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Dokument informacyjny #3532

Setting up the FRITZ!Box for use with a fiber optic connection from Deutsche Telekom

The FRITZ!Box is optimally prepared for use with a fiber optic connection from Telekom (for example 'MagentaZuhause Giga'). Simply connect the FRITZ!Box to the fiber optic connection and enter your personal account information in the FRITZ!Box user interface.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Unlocking your FRITZ!Box

Wait to unlock the FRITZ!Box until you receive an email or SMS message with the reference 'Glasfaser-Anschluss einrichten' from Deutsche Telekom:

Note: If you did not receive an email or SMS with the subject line 'Glasfaser-Anschluss einrichten', contact Telekom.

  1. In the email or SMS with the reference 'Glasfaser-Anschluss einrichten', click or tap on the link or button 'Jetzt einrichten'. You will be redirected to the Deutsche Telekom website.
    Modem ID on the FRITZ!Box's type label
  2. On the Telekom website, tap the button 'Jetzt einrichten' and follow the wizard's instructions. When asked, give them the ID of the fiber optic socket ('Glasfaser-ID') and the 'modem ID' given on the type label of the FRITZ!Box.
  3. Once the wizard is complete, it may take up to 45 minutes until your connection is completely configured. You will receive an email or SMS when your connection has been completely configured.

2 Connecting the FRITZ!Box to your fiber optic connection

  1. Remove the dust protection caps from the fiber optic cable, the 'Fiber' socket on the FRITZ!Box, and from the fiber optic socket.
  2. Connect the fiber optic cable to the 'Fiber' socket on the FRITZ!Box and to the fiber optic socket. Do not bend the fiber optic cable and do not hold the ends of the cable in front of your eyes.

    Note:You can find information on selecting a suitable fiber optic cable in our guide Which fiber optic cable do I need?

    Connecting the FRITZ!Box to the fiber optic socket

    Important:If a network termination that is supplied with power and converts optical signals to Ethernet (LAN) was installed instead of a fibre optic socket, have Telekom install a passive fibre optic outlet according to §73 TKG.

3 Plugging the FRITZ!Box in

  1. Plug the power adapter into the FRITZ!Box's power socket and plug it into a power outlet.

4 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Select 'Telekom' from the drop-down list.
  5. Enable the option 'Telekom Glasfaser-Anschluss: EMPFOHLEN: Automatische Einrichtung des Internetzugangs [...]'. If you are not offered setup via EasySupport:
    1. Enable the option 'Telekom Glasfaser-Anschluss: Einrichtung mit Eingabe von Zugangsdaten'.
    2. Enable the correct connection type and enter the account information you received from Telekom in the relevant fields.
  6. Click on 'Next' and follow the wizard's instructions.
  7. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message 'The internet connection check was successful' is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Telekom.

5 Setting up telephony in the FRITZ!Box

Configuring telephone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Telephone Number' button.
  4. Select 'Telekom' from the drop-down list.
  5. Enter the internet number (telephone number) in the corresponding fields.
  6. If you disabled the Telekom service 'My Login' later, disable the option 'Use default setting for registration' and enter your email address, for example your-name@t-online.de, in the field 'Email address' and enter your web password in the field 'Password'.
  7. Click on 'Next' and follow the wizard's instructions.

Assigning telephone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the drop-down list 'Outgoing Calls', select the number to be used by the telephony device for making outgoing calls. If you do not select a telephone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the telephone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.

6 Setting up television (MagentaTV)

These steps are only necessary if you ordered digital television reception (MagentaTV) for your Telekom line:

  1. Use a network cable to connect the media receiver to a LAN port on the FRITZ!Box.

    Note:If you cannot connect the receiver and FRITZ!Box by cable, you can also connect them via Wi-Fi or your home's electrical wiring, for example with a FRITZ!Repeater or FRITZ!Powerline.



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